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      Human Resources Consulting 

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Monique Ross, Ph.D is SPHR and Lean Six Sigma Certified (blackbelt) her Ph.D in Expressive Therapies, an MBA and a Master's in HR Management, a Bachelor's in Organizational Studies and an Associate's in Business Administration. In addition, Monique is a Certified Life Coach.

With her career in Human Resources spanning over the course of 20 years across every industry imaginable. 

Ms. Ross has worked in the manufacturing industry, as a Sr. HR Business Partner, Healthcare as a Sr. HR Business Consultant, Aviation as an HR Manager, Local Government and the Non-Profit sector as a HR Generalist and Chief Administrative Officer, a Tech Startup as Vice President of HR, and her most recent role as US Regional HR Manager for a Canadian based women's clothing retail chain. 

Specialties include but are not limited to Conflict Resolution, Employee Investigations, Employee Engagement, Labor Relations, 

Talent Acquisition, Compensation Management, Compliance and Training and Development. In addition, she has moonlighted as an Adjunct Instructor at several local colleges and universities and serves on the board of several non-profit organizations.

Richard Kidd ~St. Louis, MO President Operators United Logistics

“We decided to outsource our human resource services in 2018. We have been with MRC services 

since that time. It was a great decision for us. Our costs decreased and our service increased. MRC Services has been responsive to all of our HR needs.”

"When I started my small business / couldn't afford to hire an in house Human Resources professional, but when an complex employee relations issue arose in my establishment I was referred to Monique by another business acquaintance who had used her services. Ms. Ross was able to resolve the issue professionally and in a timely manner leaving both myself and the employee satisfied and keeping me from what could have easily been a lawsuit that was sure to put me out of business. When she says, "I'm here to keep 

you legal". She does just that."

"I've known Monique Ross for several years through a close friend. When I decided to start my own non profit organization I reached out to Dr. Ross to assist with the process she brought her knowledge and expertise, along with her professionalism and helped me build from the ground up ensuring 

all of my paperwork was in order to 

ensure I qualified for state and federal grants."

Felicity Shaw~ Atlanta, GA Felicity's Flowers 

Angela Williams St. Louis, MO Executive Director and President The Green House Affect

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